Tiffany’s Step in the Right Direction


The choices in our life define who we are. Tiffany knew that the choices that she would make after her treatment for alcohol and drugs would be the key to staying sober. Before Tiffany came to Goodwill she used to wait tables and bartend, and she knew that she couldn’t be in an atmosphere where she would be around alcohol. It would make her too vulnerable.

Tiffany needed to find a job where she could stay sober, but she said” I didn’t know what to do. I was lost as far as a job.” Tiffany posted on Facebook that she needed a job. She was contacted by the Store Manager of the Mason City store about a position available at Goodwill. Tiffany was attracted to Goodwill because, “I liked the intimacy of a smaller store.” A step in the right direction Tiffany believes that she made when she came to Goodwill.

Currently, she has been with Goodwill for 2 years and during that time she has become a Team Lead and obtained her Forklift License. Tiffany cares about Goodwill customers and provides the best customer service to them because for Tiffany its about the bigger picture and it’s the little things that make a difference.

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